FAQ2021-09-11T18:17:31+00:00
What Type of Artwork Should I Supply?2021-09-23T23:28:06+00:00

Customer supplied artwork should be in vector format.  Vector files usually end in .eps, .ai or .svg.  If vector artwork isn’t available, you may supply .jpg, .pdf or .png.  PMC’s art team will review the file and redraw to vector.  Fees may accompany this service depending on the intricacy or quality.  PMC will supply the vectorized file for your records at your request.

I received my estimate, how long are estimates valid?2021-09-12T06:23:21+00:00

Due to the fluctuation of material pricing, quotes and estimates are valid for 15 days. After 15 days, this price may not be valid. At your request, estimates can be reviewed, updated and reverified for an additional 15 day period. 2nd requests to reverify may incur additional fees. Speak with your Print Media Corporation representative with questions and concerns.

Do You Offer Bulk Buy and Quantity Discounts?2021-09-12T06:23:57+00:00

Yes. The more you need, the lower the price. Most product quantity discount tiers start at quantities of 10. Large orders and national accounts that require nationwide quantities and fulfillment should contact their Print Media Corporation Representative. Don’t have a representative? Contact Lance Demond at (618) 558-4420 and apply for bulk pricing today.

Lead Time2021-09-12T06:24:06+00:00

Lead time refers to the time frame needed to design, produce and fulfill orders. Lead time varies from 1-7 days depending on the product type and workload. Lead times are included with each product on the product detail page. For questions on products not offered online, give us a call at (618) 558-4420.

Rush Orders2021-09-12T06:24:21+00:00

A rush order is any order outside of normal production time or standard shipping for that item. Many items on our site offer 24 hour production with next day shipping standard, others are standard 2-4 days production with standard ground shipping. Next day product orders must be placed before 10:00 AM central time. For have to have in hand orders, call us. That’s the best way to ensure your order gets the attention it deserves.

Standard production orders also offer offer rush production and shipping. Additional fees apply. Please contact us for emergency and last minute orders.

How Do I Request A Quote or Estimate?2021-09-23T22:37:01+00:00

If you have a project that you would like to submit for quoting, please use our online quote request form located here.  You can also call us directly at (618) 558-4420 or send an email directly to sales@printmediaco.com.

Is An Account Required To Place An Order?2021-09-12T06:24:53+00:00

Yes. An account is required to place orders with Print Media Corporation. Creating an account provides order history, tracking and access to special promotions and programs.

Order Tracking2021-09-12T06:25:00+00:00

You can track your order with our online order tracker. The order tracker provides shipping information and order status. Click here to use the tracker.

Standard Ground Shipping2021-09-12T06:25:13+00:00

Standard Ground Shipping is available nationwide. Ground transit times range from 1-5 days depending on location. Refer to provider maps for transit time estimates. Print Media Corporation uses a combination of FedEx, UPS and USPS (United States Postal Service) to meet customer’s budgets, deadline requirements and location restrictions.

Next Day Shipping2021-09-12T06:25:16+00:00

Next day shipping is available on a variety of products. Products and packages that are next day eligible can be identified on their product and display pages. This may also be noted in the checkout process. Orders that combine next day and ground will incur separate shipping charges and split shipments.

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